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Event Policies

We're excited to see you in one of our art classes! This page contains essential details about our policies and session, whether you're joining us online or in person.


Please read carefully to ensure you have the best possible experience.

Artist at Work


Our mission is to ignite the joy of art in everyone. We believe that art is not just a skill, but a journey of self-expression and personal growth. Our goal is to empower individuals of all ages and backgrounds to develop their artistic confidence and abilities. Through engaging classes, supportive environments, and a focus on creative exploration, we strive to make art accessible and enjoyable for all. Whether you're a beginner or an experienced artist, our commitment is to guide you in discovering your unique artistic voice and to celebrate the process of creation as much as the masterpiece itself. Join us in this vibrant journey, where every brushstroke is a step towards self-discovery and every canvas, a story waiting to be told

Pastel Paintbrush Marks


Booking and Attendance:

1. Reservations: Advance booking is essential for all classes due to limited spots.

2. Arrival Time: 
In-Person Sessions: Please arrive 10 minutes early. Late arrivals will only be admitted if we have not progressed past the first

background stage of the artwork.

Online Sessions: Log in a few minutes before the class start time. Please note, arrivals later than 10 minutes after the scheduled start time will not be admitted to ensure a seamless class experience for all participants.

Cancellation, Rescheduling, and Refunds:

1. Notice Period: Inform us at least 48 hours in advance if you need to cancel or reschedule.

2. Rescheduling: You may reschedule for another class (at our discretion) within three months, subject to availability, if you provide the required notice. We can only allow one date change and you can only change to a class of the same value. We cannot reschedule if the session booked was at a venue that supplies food. In the event we are unable to reschedule your booking, you will be given an art kit of the topic booked.

3. No-Show Policy: Failure to attend without notice or with less than 48 hours' notice will result in forfeiture of your booking. However, you can opt to receive an art kit for the missed session if claimed within 48 hours after the session.

4. Refunds: Please note that bookings are non-refundable.

During the Class:

1. Dress Code: Wear comfortable clothing that you don’t mind getting paint on. We provide aprons, but complete paint protection is not guaranteed.

2. Behaviour: We expect respectful and

considerate behaviour towards fellow participants and instructors.

3. Class Pace: Our sessions are relaxed and enjoyable. Feel free to work at your own pace, focusing on the process rather than perfection but the class overall will be jogged along with guided instructions. Printed instructions are also provided to allow self pacing. 

4. If you need to take your work home to complete, we are able to provide some paint and brushes to do this.

5. Time Constraints - While we allow for a little extra time, we must adhere to our venue's schedule, so we can't extend the session indefinitely. Sessions cannot extend past 3 hours. We do have a brush down deadline which will be communicated on the day.

Materials and Equipment:

1. In-Person Sessions: All necessary materials are provided. 

2. Online Sessions (paid): A materials list is listed in the event description. Recordings of paid sessions are available around 72 hours afterwards.

3. Online sessions (free): No video will be provided from the event. 

4: Please order paints at least 5 days in advance of the session. Please send me your address for posting paint to via

5: Feel free to use any materials or surfaces you wish. Please note that your results will vary from mine regardless of what you use as we are all unique, just like art.

Art Kits:

1. For Missed Sessions: Available upon request for those who miss their session claim within 48 hours.

2. Collection and Delivery: Kits can be picked up for free or delivered for a £3.50 postage fee.

Children's Participation and Safety

We are delighted to welcome children to our art sessions, fostering a safe and creative environment where young minds can explore and express themselves through art. Please take note of the following policies to ensure a joyful and secure experience for all participants:

  • Supervision and Safety: We take the safety and well-being of your children seriously. Our team is fully insured and DBS checked, allowing you to feel confident in leaving your children in our care during the sessions. However, children who require additional support or care must be accompanied by an adult throughout the session, as our staff are unable to provide any form of personal care.

  • Creativity and Artwork: Children are encouraged to express themselves freely in their artwork. We celebrate the uniqueness of each child's creativity, and as such, the results of their art will vary. This diversity in creativity is what makes each piece of art special and is a core value of our sessions.

  • Behaviour and Movement: For the safety and enjoyment of all participants, we ask that children remain seated or by their assigned table during the session, except for necessary breaks, such as visiting the restroom. Most of our venues are not equipped to handle active play, and running around is not permitted to prevent accidents and ensure a focused and pleasant environment for everyone.

  • General Policies: All general policies outlined for our sessions apply equally to children. These include but are not limited to attendance procedures, cancellation policies, and respect for fellow participants and staff. Adhering to these guidelines helps us provide a positive experience for all attendees.

We believe that art is a powerful medium for expression and learning at any age, and we are committed to creating an inclusive, supportive space for children to explore their artistic talents. Thank you for understanding and cooperating with our policies to make each session enjoyable and safe for everyone.

Feedback and Support:

Your feedback is vital to us. Please feel free to share your thoughts or reach out for any assistance. We are committed to making your artistic journey with us as enriching and delightful as possible.

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